Discord & Game Community Management
Build and run active Discord, Reddit and social communities that support your game before and after launch.
Your community is your most reliable marketing channel. Engaged players test early builds, invite friends, defend your game in reviews and give you feedback no survey can match.
We set up your channels, moderate daily, run events and bring player feedback back to your development team in a usable form.
What is included
- 01
Discord server setup
Channels, roles, bots, onboarding and moderation rules.
- 02
Daily community management
Dedicated managers who answer, moderate and keep conversation active.
- 03
Social channel management
Regular posts on X, Instagram, Facebook and Reddit.
- 04
Events & giveaways
Tournaments, AMAs, art contests and in-game events.
- 05
Beta & playtest programs
Recruiting testers, gathering feedback and reporting it clearly.
- 06
Player support
First-line help and escalation to your team.
- 07
Review management
Timely, helpful replies on store reviews.
- 08
Crisis handling
Prepared responses for outages, bugs and community issues.
Why it works
- Daily moderation coverage
- Feedback reports for developers
- Clear crisis playbook
- Community voice matched to your game
How we run it
- 01
Game & market audit
We play your build, study your genre and competitors, and review store pages, data and current spend.
- 02
Growth plan & KPI targets
You get a channel plan, a test budget and agreed targets for CPI, retention and ROAS.
- 03
Launch & test
Campaigns, creatives and store assets go live in small batches, so we learn before scaling spend.
- 04
Scale & report
Budget moves to what works. You see the numbers every week and hear what we are changing next.
What you receive
- Community setup and rules
- Monthly content and event calendar
- Weekly sentiment summary
- Player feedback report
Platforms & tools
- Discord
- X
- Facebook Groups
- MEE6
- Steam Community
Frequently asked questions
When should we start our community?
As early as you can share something real, ideally well before launch. Early members become your testers and advocates.
Can you moderate in several languages?
Yes. We can plan coverage around your largest player regions and languages.
How do we get people into our Discord?
Through in-game links, store pages, creators, social posts and exclusive perks such as playtests, giveaways and direct access to developers.
Tell us what you are launching.
We will review your current marketing and send clear next steps, free of charge.